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FAQ
CARD SETUP

Articles in this section

What should I do if I lose or damage the card, or if it is stolen?
How do I check my Account Balance?
Does the Mastercard® Zero Liability Guarantee cover ATM withdrawals if my card is l lost or stolen?
What if I have problems with the Liberty Prepaid Mastercard® once I leave the office?
There wasn’t any money on my Liberty Prepaid Mastercard® when I left the Liberty office – why not?
What if the PIN provided does not work?
How do I change the PIN on my physical Liberty Prepaid Mastercard®? to one of my choice?
How do I use the virtual Liberty Prepaid Mastercard®?
What are the benefits of the virtual Liberty Prepaid Mastercard®?

How do I change the PIN on my physical Liberty Prepaid Mastercard®? to one of my choice?

14 January 2025 18:45 Updated

Please call 1-866-290-8822 and follow the prompts for PIN change, option 3

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